Frequently Asked Questions (FAQs)
Booking
Call the support line on +880 1723 808 286, which is answered 24/7. You can also use the "Chat with us" button on the site, or send a message through the form on this page.
House No. 36, Road No. 13, Block D, Banani, Dhaka-1213, Bangladesh.
General
Write to support@bookingmentor.com for help with bookings, refunds, privacy and copyright. Use info@bookingmentor.com for general enquiries, job applications and advertising.
Your name, email address and message are required. Phone number and profession are optional, but a phone number helps if the team needs to call you back.
Your message goes straight to the bookingMentor team and you will see a confirmation on screen. The reply comes to the email address you entered, so check it is spelled correctly.
Use the privacy request form rather than this page. It handles data copies, corrections, deletion, marketing opt-outs and withdrawing consent, and confirms your identity by email.
- Advertising: Advertise with Us or info@bookingmentor.com
- Affiliate applications: join@bookingmentor.com, see Become an Affiliate
- Guest posts: bookingmentor.com@gmail.com, see Guest Blogging
Often, yes. The Help Center covers managing a booking, payments and billing, refunds and cancellations, sign-in problems and account settings.
Contact the DMCA agent at support@bookingmentor.com. The DMCA page explains how bookingMentor handles copyright reports.
Visa & documents
Yes. The form has an attachment field, so you can add a booking confirmation, invoice or screenshot of an error. It usually saves a round of back-and-forth.
Cancellations & changes
No. Cancellations have to be emailed from the address you used to book, and they are not accepted by phone or live chat. The Refunds & Cancellation Policy explains the steps.
Stay & facilities
Start on Become a Vendor, where you register your company. The team reviews applications and you receive vendor dashboard access once approved.
