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Indonesia AirAsia (QZ) Guide

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Low-cost flights from Jakarta, Bali, Medan and Surabaya across Indonesia and to Thailand, Malaysia and Australia: routes, fleet, baggage, check-in and tips for Indonesia AirAsia. Ask a question
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In short

Indonesia AirAsia is the AirAsia group's Indonesian low-cost airline, based at Soekarno–Hatta near Jakarta, with bases in Bali, Medan and Surabaya. Airbus A320s fly within Indonesia and to Thailand, Malaysia, Vietnam and Australia. There is no alliance. Every seat is Economy, with 7 kg of cabin baggage for one bag plus a personal item, and checked bags as an add-on.

Indonesia AirAsia is the AirAsia group's airline in Indonesia, 49% owned by AirAsia and flying from four bases across the archipelago.

Please note: bookingMentor is an independent travel service and is not affiliated with Indonesia AirAsia. Routes, schedules and baggage rules change, so always confirm the details of your booking with the airline.

What to expect

Indonesia AirAsia is the Indonesian member of the AirAsia group. It began life in 1999 as Awair, joined AirAsia as an associate in 2005 and took its current name on 1 December that year. Its head office is in Tangerang, beside Jakarta's Soekarno–Hatta Airport.

Indonesian law does not allow a foreign company to own the majority of a domestic airline, so AirAsia holds 49% and an Indonesian shareholder holds the rest. That is why it is a separate airline from AirAsia in Malaysia (AK) and Thai AirAsia (FD), even though all three sell tickets through the same website and app. Indonesia AirAsia flights carry the code QZ.

The airline has bases at Jakarta, Bali (Denpasar), Medan and Surabaya. Inside Indonesia it links them with Lombok, Labuan Bajo, Makassar, Balikpapan and a string of smaller cities. Abroad it flies to Malaysia, Brunei, Hong Kong, Cambodia, Vietnam, Perth and Thailand.

Two Thailand routes stand out. Bali to Phuket started in August 2024 and joins two beach destinations in one trip without a stop in Kuala Lumpur or Jakarta. Medan to Bangkok Don Mueang connects northern Sumatra with Bangkok's low-cost airport.

From Awair to Indonesia AirAsia

Awair, short for Air Wagon International, was set up in 1999 with Abdurrahman Wahid as a 40% shareholder; he gave up the stake after being elected president of Indonesia later that year. Awair began flying on 22 June 2000 with Airbus A300, A310 and A320 aircraft, stopped all flights in March 2002 and came back in January 2005 as an AirAsia associate. Fersindo Nusaperkasa holds the Indonesian 51% stake. The codes are QZ (IATA) and AWQ (ICAO), and the call sign Wagon Air still recalls the Awair name.

A long-haul sister airline, Indonesia AirAsia X, flew A330s from Bali from January 2015 and closed for good in 2022. Lombok became the fifth base on 2 May 2019. Indonesia's civil aviation authority places the airline in category 1, its top safety grade.

Fact-checked by the bookingMentor Travel Desk Reviewed · Updated when rules or prices change

Checked against trusted sources:
Indonesia AirAsia official website

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  1. Indonesia AirAsia official website
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Good to know

  • AllianceNone
  • Founded1999
  • Online check-inYes

Everything you should know

Airline codes

QZ · AWQ

IATA · ICAO · callsign “WAGON AIR”

Every Indonesia AirAsia flight number begins with QZ. Flight-tracking sites and air traffic control use the ICAO code AWQ, and the radio callsign is WAGON AIR.

Key facts

Main hub

Jakarta (CGK)

Soekarno–Hatta International

Network

Indonesia and Southeast Asia

Indonesia · Thailand · Malaysia · Vietnam · Australia

Indonesia AirAsia flies from Jakarta, Bali, Medan and Surabaya across Indonesia and to Thailand, Malaysia, Brunei, Hong Kong, Cambodia, Vietnam and Perth.

Destinations

Cabin classes

Economy

A single Economy cabin on Airbus A320-200 aircraft.

About the cabin

Good to know

QZ flights are run by Indonesia AirAsia, not by AirAsia Malaysia (AK) or Thai AirAsia (FD). Look at the code on your ticket. Official website: airasia.com.

Start a new search

bookingMentor lists QZ fares beside the other carriers on the same route, which shows quickly whether Indonesia AirAsia is the cheaper way to reach Bali (Denpasar).

Have a good trip, whether you start in Jakarta or somewhere else on the Indonesia AirAsia network.

Select dates

At a glance

Indonesia AirAsia (IATA: QZ, ICAO: AWQ) is an Indonesian low-cost airline in the AirAsia group. Founded in 1999 as Awair and renamed in 2005, it has bases at Jakarta Soekarno–Hatta, Bali, Medan and Surabaya, and flies Airbus A320-200s within Indonesia and to Thailand, Malaysia, Vietnam, Brunei, Hong Kong, Cambodia and Perth.

Key facts about Indonesia AirAsia
HeadquartersTangerang, Banten, Indonesia
Fleet typesAirbus A320-200
Official websiteairasia.com

Flight routes

Destinations and routes

Direct routes
Indonesia AirAsia opens, pauses and retimes routes through the year. These are established destinations; confirm the current schedule when you search. Search flights

Indonesia

Jakarta (CGK) departures14 destinations

Check all

Fleet and aircraft

The fleet is all Airbus A320-200, with 27 aircraft in service as of July 2026 and 180 seats each. After pausing flights between July and October 2021, the airline brought parked aircraft back into service from 2023.

  • Airbus A320-200 Narrow-body All routes, 180 economy seats

Cabin classes

One cabin.

Economy All flights

Low fares, paid extras

7 kg cabin bagChecked bag as an add-onMeals for purchase

Frequent flyer programme

Details of the Indonesia AirAsia loyalty programme are being added Add your membership number when you book to earn miles.
Join on the airline's site

Baggage allowance

What you can carry depends on your fare and the add-ons you choose. The exact allowance is shown on your booking.

Cabin baggage
7 kg, one bag plus a personal item
Checked baggage
Add-on or fare bundle
Extra bags
Cheaper online
Power banks
Cabin bag only

Every fare comes with 7 kg of cabin baggage; a checked bag is an add-on or part of a fare bundle.

Pro tip: buy checked baggage when you book; it costs more at the airport.
Travel day

Online Check-in

Indonesia AirAsia check-in comes down to four steps, from checking in online to dropping your bags at Soekarno–Hatta International.

  • Online check-in available
  1. Step 1

    Check in online

    Where your flight allows it, check in on airasia.com or app with your surname and booking reference or e-ticket number.

    Booking ref + surname
  2. Step 2

    Prepare your documents

    Before leaving for the airport, check that your passport is valid and that you hold any visa or entry document needed at the other end of your Indonesia AirAsia flight.

    Passport · visa · ID
  3. Step 3

    Arrive early

    Each airport has its own Indonesia AirAsia check-in and bag-drop deadline, listed in your booking. Allow extra time for busy terminals and international QZ departures.

    Well before departure
  4. Step 4

    Drop your bags

    Hand in checked luggage at the Indonesia AirAsia counter or bag drop, then keep your boarding pass and passport ready for security and the gate.

    AirAsia counter
Ready to check in? Check in and manage your booking on the official Indonesia AirAsia website.
Check in with Indonesia AirAsia
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Cheap tickets

Small habits that keep an Indonesia AirAsia trip cheap and simple.

  1. 01

    Pay the Bali levy early

    Pay the levy on the Love Bali website a few days before arrival and keep the QR voucher on your phone for the airport check.

    IDR 150,000
  2. 02

    Check the airline code

    One app sells all AirAsia airlines. The code on the ticket tells you which company flies you and whose rules on changes and refunds apply.

    QZ, AK or FD
  3. 03

    Combine Bali and Phuket

    The direct Bali–Phuket flight lets you pair Indonesia and Thailand in one holiday and fly home from either side.

    DPS–HKT
  4. 04

    Avoid Indonesian holiday peaks

    The weeks around Eid, which Indonesians call Lebaran, and the Christmas to New Year break fill domestic flights fast. Book well ahead for those dates.

    Lebaran & year end
  5. 05

    Pay the Bali levy online

    Foreign visitors to Bali pay a provincial tourism levy of IDR 150,000. Paying online through the official Love Bali site a few days before you fly saves a queue at Ngurah Rai Airport.

  6. Ready to compare fares?

    Search Indonesia AirAsia alongside every other airline on your route, with flexible dates.

    Search Indonesia AirAsia flights

Reviews and questions

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Frequently Asked Questions (FAQs)

Everything travellers ask before flying Indonesia AirAsia.
Answers checked against Indonesia AirAsia’s official sources and public aviation references, and reviewed each season.

General

No. It belongs to the AirAsia group but is an Indonesian airline with its own operating licence and Indonesian-registered aircraft. AirAsia Berhad owns 49% of it. The Malaysian airline flies as AK and Thai AirAsia as FD, while Indonesia AirAsia uses QZ.