Airline codes
QG · CTV
IATA · ICAO · callsign “SUPERGREEN”
Look for QG in front of the number on your ticket: that prefix marks a flight sold under the Citilink code. Enter QG and the number to follow a Citilink departure.
Citilink (QG) Guide
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Low-fare flights across Indonesia and from Jakarta to Bangkok Don Mueang, Kuala Lumpur, Singapore and Dili: routes, fleet, baggage, check-in and tips for Citilink. Ask a question
In short
Citilink is the low-cost airline of the Garuda Indonesia group, based at Soekarno-Hatta in Jakarta. Airbus A320 and ATR aircraft fly domestic Indonesian routes plus Bangkok, Kuala Lumpur, Singapore and Dili, a cheaper way between the islands. It has no alliance. Every seat is Economy, with one 7 kg cabin piece that includes your personal item and checked baggage set by fare.
Citilink is the budget carrier of Garuda Indonesia, centred on Jakarta Soekarno-Hatta.
Please note: bookingMentor is an independent travel service and is not affiliated with Citilink. Routes, schedules and baggage rules change, so always confirm the details of your booking with the airline.
What to expect
Citilink is the low-cost subsidiary of Garuda Indonesia. It started in July 2001 as a budget brand inside the national airline and became a separate company in 2012. Based in Jakarta, it flies mostly within Indonesia, using Soekarno-Hatta and Halim Perdanakusuma in the capital and further bases at Surabaya, Denpasar, Batam, Medan and Makassar.
Thailand joined the map on 12 December 2025, when Citilink opened a daily route from Jakarta Soekarno-Hatta to Bangkok Don Mueang, its first service to Thailand. The launch flight, an Airbus A320, arrived full and was welcomed by the Tourism Authority of Thailand. Fares on this corridor are compared on our Jakarta to Bangkok flights and Bangkok to Jakarta flights pages.
Citilink links Jakarta with three of the region's main hubs, Bangkok, Kuala Lumpur and Singapore, which makes it a budget onward option after a long-haul arrival there. In Bangkok, most long-haul flights land at Suvarnabhumi while Citilink leaves from Don Mueang, so budget for a cross-city transfer.
The international list is short. Besides Bangkok, it covers Kuala Lumpur, Singapore and Dili in Timor-Leste, plus seasonal Jeddah flights for pilgrims. Within Indonesia, it reaches about 40 more airports, several of them on ATR turboprops. That domestic reach is the real strength for visitors: a traveller landing in Jakarta from Bangkok can continue on the same airline to Bali, Surabaya, Medan or Makassar, and a Citilink and Garuda Indonesia codeshare widens the choice further.
From Garuda brand to separate airline
Citilink began on 16 July 2001 as a budget brand of Garuda Indonesia with two Fokker F28s. Garuda suspended it in 2008 and relaunched it in January 2009, and on 30 July 2012 it became a separate subsidiary with its own codes, logo and uniforms; the operator's certificate followed in August 2012. By the end of 2013 it had carried 8 million passengers. Its codes are QG (IATA) and CTV (ICAO), the call sign is SUPERGREEN, and Dewa Kadek Rai is chief executive.
In January 2019 Citilink became the first low-cost airline in Asia-Pacific to offer free in-flight Wi-Fi. A low point came in December 2016, when a passenger video of a pilot said to be drunk on flight 800 spread online; the pilot was dismissed, and the chief executive and operations director resigned. Besides the Garuda codeshare, Citilink has interline deals with Hahn Air and Scoot.
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Reviewed · Updated when rules or prices change
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Good to know
- AllianceNone (Garuda Indonesia group)
- Founded2001
- Online check-inYes
Everything you should know
At a glance
Citilink (IATA: QG, ICAO: CTV) is the low-cost subsidiary of Garuda Indonesia, launched in 2001 and based in Jakarta. It operates Airbus A320 and ATR 72-600 aircraft on Indonesian domestic routes and to Bangkok Don Mueang, Kuala Lumpur, Singapore and Dili.
| Headquarters | Jakarta, Indonesia |
|---|---|
| Fleet types | Airbus A320ceo, A320neo, A330-300, ATR 72-600 |
| Official website | citilink.co.id |
Flight routes
Destinations and routes
Citilink adds and drops routes from time to time; Penang, Perth and Melbourne are among those it has ended. These are established destinations; confirm the current schedule when you search.
Search flights
Thailand
Jakarta (CGK) departures1 destination
FromTo CGK DMK JakartaBangkok Don Mueang Available airlines1 airline- Citilink
Indonesian bases
Jakarta (CGK) departures6 destinations
FromTo CGK HLP JakartaJakarta Halim Available airlines1 airline- Citilink
FromTo CGK SUB JakartaSurabaya Available airlines1 airline- Citilink
FromTo CGK DPS JakartaDenpasar Available airlines1 airline- Citilink
FromTo CGK BTH JakartaBatam Available airlines1 airline- Citilink
FromTo CGK KNO JakartaMedan Available airlines1 airline- Citilink
FromTo CGK UPG JakartaMakassar Available airlines1 airline- Citilink
International
Jakarta (CGK) departures4 destinations
FromTo CGK KUL JakartaKuala Lumpur Available airlines1 airline- Citilink
FromTo CGK SIN JakartaSingapore Available airlines1 airline- Citilink
FromTo CGK DIL JakartaDili Available airlines1 airline- Citilink
FromTo CGK JED JakartaJeddah, seasonal Available airlines1 airline- Citilink
Fleet and aircraft
As of July 2026 Citilink had 59 aircraft: 39 Airbus A320ceos and 10 A320neos with 180 seats, one A330-300, eight 70-seat ATR 72-600s and a Boeing 737-500 freighter, with 25 A320neos on order. Fokker F28s and Boeing 737s were retired by 2018.
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Airbus A320ceo Narrow-body Core domestic routes and the Bangkok service, 180 seats
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Airbus A320neo Narrow-body Newer jets joining the fleet, more on order
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ATR 72-600 Turboprop Short sectors to smaller Indonesian airports, 70 seats
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Airbus A330-300 Wide-body The only wide-body in the fleet, one aircraft
Cabin classes
One cabin.
Economy All flights
Low fares, optional extras
7 kg cabin bagChecked allowance by fare and routePaid seat selection
Frequent flyer programme
Details of the Citilink loyalty programme are being added
Citilink is a member of None (Garuda Indonesia group), so you may earn miles with its partner programmes.
Baggage allowance
Your allowance depends on the route and the fare you buy. The exact amount is printed on your booking.
Cabin baggage
1 piece, 7 kg
Personal item
Counts within 7 kg
Checked baggage
Varies by fare; shown at booking
Extra weight
Buy online before flying
Each passenger may carry one 7 kg cabin bag. Checked allowance varies by route and fare; it is shown at booking.
Pro tip: read the baggage line on the fare summary before you pay.
Travel day
Online Check-in
The four steps below take you from your Citilink booking to the gate, whether you depart from CGK or another airport on its network.
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Step 1
Check in online
Online check-in for QG flights is on the official Citilink website or app. You need the QG booking reference or e-ticket number and the passenger’s surname.
Booking ref + surname -
Step 2
Prepare your documents
Before leaving for the airport, check that your passport is valid and that you hold any visa or entry document needed at the other end of your Citilink flight.
Passport · visa · ID -
Step 3
Arrive early
Each airport has its own Citilink check-in and bag-drop deadline, listed in your booking. Allow extra time for busy terminals and international QG departures.
Well before departure -
Step 4
Drop your bags
Hand in checked luggage at the Citilink counter or bag drop, then keep your boarding pass and passport ready for security and the gate.
Citilink counter
Ready to check in?
Check in and manage your booking on the official Citilink website.
Save money
Cheap tickets
Practical habits for a smoother Citilink trip between Indonesia and Thailand.
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01
Mind the Bangkok airport switch
Most long-haul arrivals land at Suvarnabhumi and Citilink departs Don Mueang. On separate tickets, leave room for immigration, bags and the road transfer.
Suvarnabhumi vs Don Mueang -
02
Try the Kuala Lumpur or Singapore route
Citilink also serves Kuala Lumpur and Singapore, where a change between airlines usually stays within one airport.
Single-airport change -
03
Join LinkMiles first
Add your LinkMiles number when you book so the international sector is credited without a later claim.
Earn on QG -
04
Check the Jakarta airport
Domestic onward flights may use Halim rather than Soekarno-Hatta. Choose connections that stay at CGK.
CGK or HLP -
05
Your handbag counts too
Citilink keeps a strict 7 kg cabin limit with no separate personal-item allowance, so a handbag or laptop sleeve is weighed with your main cabin bag.
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Ready to compare fares?
Search Citilink alongside every other airline on your route, with flexible dates.
Search Citilink flights
Reviews and questions
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Visitors are asking
QG.
Garuda Indonesia, the national airline of Indonesia.
Yes, daily from Jakarta to Bangkok Don Mueang.
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Frequently Asked Questions (FAQs)
Everything travellers ask before flying Citilink.
Checked against citilink.co.id and public aviation references, with a review each season.
Getting there
Don Mueang (DMK), the older of the two Bangkok airports. Citilink does not fly to Suvarnabhumi.
Yes, on a joint ticket Citilink and Garuda flights can be combined. On separate tickets you would need to collect your bag and check in again.
Soekarno-Hatta International (CGK) in Tangerang. Citilink also uses Halim Perdanakusuma for some domestic flights, so check the airport if you are connecting in Jakarta.
Citilink uses the IATA code QG and the ICAO code CTV. Its radio callsign is SUPERGREEN.
Timing & weather
The first Jakarta to Bangkok Don Mueang flight operated on 12 December 2025. It runs as a daily service on an Airbus A320.
Booking
About 45, from Jakarta and six other Indonesian bases, including Bangkok Don Mueang, Kuala Lumpur, Singapore and Dili.
General
Yes. Garuda Indonesia owns Citilink, and the two airlines codeshare on selected routes. Citilink keeps its own QG flight code and lower-cost product.
One cabin bag of up to 7 kg. Small items such as a handbag count within that limit rather than as an extra free item.
LinkMiles is the Citilink frequent flyer programme. Register before you fly and add your number to the booking so the flight is credited.
No. The A320s are laid out with 180 economy seats, and the ATR turboprops are economy as well.
Yes, Denpasar is one of its operating bases, with domestic flights from Jakarta and other Indonesian cities.
Citilink is headquartered in Jakarta, Indonesia. Its main hub is Soekarno-Hatta International.
What's included
It depends on the fare you choose, and the cheapest international fares may carry none. Check the baggage line on the fare summary before paying, and buy extra weight online if needed.
Stay & facilities
Citilink introduced in-flight Wi-Fi on its aircraft in 2019. Availability varies by aircraft, so do not rely on it for work.
Citilink introduced free in-flight Wi-Fi in January 2019, the first low-cost airline in Asia-Pacific to do so. Availability depends on the aircraft.
