NOVOAIR was established in October 2007 as an aviation service provider as the business diversification of parent company Tusuka Group with directors Arshad Jamal, Faiz Khan, Mofizur Rahman, and Fayzur Rahman Badal. The process of establishing a scheduled airline began in late 2011. NOVOAIR launched a commercial operation on 9 Jan 2013 with Embraer 145 jet aircraft. Later the Embraer fleet was replaced with ATR 72-500 turboprop aircraft. The airline currently operates to all domestic destinations of the country, with the lone international destination of Kolkata.
In July 2013, NOVOAIR launched Smiles, the frequent-flyer program of the airline. Smiles is the first frequent-flyer program for domestic flights in Bangladesh's aviation history. Tiered benefits include special offers, travel packages, waiting list priority, priority services (sales counter, check-in and boarding) and excess baggage allowance.
NOVOAIR received the Monitor's best domestic airlines award in 2014. NOVOAIR launched international flights on 1 December 2015. The airline is consolidating its domestic network and eyeing for expansion in international sectors.
In December 2020, the airline expressed its plan to add three more small-sized aircraft and three mid-sized Airbus A320 by 2022 to extend its international operations to Singapore, Doha, Muscat, Kuala Lumpur alongside Bagdogra, Chennai and Guwahati of India. But due to COVID-19 pandemic the plan has been postponed.
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Novoair operates flights to several domestic destinations within Bangladesh, including Dhaka, Chittagong, Sylhet, Cox's Bazar, and more. They also have international routes to countries such as Singapore, Doha, Muscat, Kuala Lumpur alongside Bagdogra, Chennai and Guwahati of India.
You can book a Novoair ticket through their official website, mobile app, or by visiting their sales offices. Online booking allows you to choose flight options, seats, and make secure payments.
Yes, Novoair has a frequent flyer program called "Smiles." Passengers can earn points for each flight and redeem them for discounts and other benefits.
Novoair offers complimentary refreshments, in-flight magazines, and a comfortable cabin environment for its passengers. Depending on the flight duration, some routes may also have meal options.
Novoair's baggage policy includes specific weight and size limits for both cabin and checked baggage. The allowance may vary based on the fare class and destination.
It's recommended to arrive at the airport at least 2 hours before the scheduled departure time for domestic flights and 3 hours for international flights.
Yes, you can modify or cancel your reservation within the airline's terms and conditions. Depending on the fare type, there might be fees associated with changes or cancellations.
Go to the official website of Novoair or using bookingmentor.com your preferred web browser. Enter your departure city, destination, travel dates (departure and return, if applicable), and the number of passengers. Click on the "Search Flights" button.
Yes, Novoair adheres to strict safety and hygiene protocols, especially considering the ongoing pandemic. This includes regular aircraft disinfection, mandatory mask-wearing, and other measures to ensure passenger well-being.
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